Refund Policy

1. Advance Payment

A 50% advance is collected before project commencement. This advance is used to allocate resources, begin research, and start design work.

2. Refund Eligibility

You are eligible for a full refund of the advance if:

• We fail to begin work within 3 business days of receiving advance payment
• We are unable to deliver the agreed scope of work
• Both parties mutually agree to cancel before any design work has begun

3. Non-Refundable Situations

Refunds are not applicable in the following cases:

• Work has already commenced (design, development, or research)
• Client changes requirements significantly after work has begun
• Client is unresponsive for more than 7 days after work delivery
• Dissatisfaction due to personal taste preferences not communicated before project start
• Google My Business or SEO services — results depend on Google's algorithm and cannot be guaranteed

4. Revision Before Refund

Before any refund is processed, we will offer up to 3 additional revision rounds at no charge to resolve any dissatisfaction. We genuinely want every client to be happy.

5. Refund Process

Approved refunds are processed within 5-7 business days to the original payment method. To request a refund, contact us at [email protected] with your project details.

6. Contact

For any refund queries: Email: [email protected] | WhatsApp: +91 8986311475